Privacy Policy

Who we are

LoftFix Ltd is a loft insulation, insulation removal, raised boarding and spray foam removal company based in Leeds, covering much of the North of England. You can reach us on 07533 992945 or through our contact page.

What we collect

When you send an enquiry we collect only what you provide, which may include:

• Your name
• Email address and, if you provide it, phone number
• Property postcode and property details
• The service you are interested in and any message or photos you send
• Basic technical information such as the page the enquiry came from

How we use it

We use your information to respond to your enquiry, prepare a quote, arrange work if you proceed, and keep a record of work carried out. We do not sell your details, and we do not add you to marketing lists without your agreement.

Storage and processors

Enquiries submitted through this website are stored in our secure hosted database and are accessible only to LoftFix. Our website hosting and database providers process this data on our behalf under their own security and data protection terms.

Retention

Enquiries are kept for as long as needed to deal with your request and to maintain records of completed work, after which they are deleted. If you would like your enquiry removed sooner, contact us and we will do so.

Cookies and analytics

This website does not use advertising cookies. If analytics are added in future, this page will be updated to describe what is measured.

Your rights

You can ask us for a copy of the information we hold about you, ask us to correct it, or ask us to delete it. Contact us on 07533 992945 or through the contact page and we will deal with your request.